Miêu tả |
The literature extols the potential benefits of supply chain integration and the crucial role of integrated eBusiness to deliver those
benefits. However, adoption of eBusiness in supply chains has been slower than expected, particularly in small to medium sized
enterprises (SMEs). This paper reports findings of a longitudinal study of four supply chains in different sectors over a 4-year period.
Specifically it examines the barriers to adoption of eBusiness technologies and therefore to achievement of integrated information in
supply chains. Differences between firms in supply chains and between supply chains are examined. The study reveals disparity
between existing and planned use of eBusiness by larger downstream firms compared to upstream SMEs. The SMEs are cautious,
only planning to invest in eBusiness if dominant downstream customers force them; however, they do not appreciate the full benefits
to be gained from eBusiness adoption. The downstream larger businesses are forging ahead with eBusiness in ‘eIsolation’ and are
not providing supply chain leadership. They are creating eLands with SMEs adrift of them.
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Báo cáo |
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